Privacy Policy
This Privacy Policy explains how personal information about you is collected, shared and used by ZS: ZE Games and how you can exercise your privacy rights. This Privacy Policy applies to personal information that ZS: ZE Games collect when you use ZS: ZE Games's mobile game applications, forums, websites and other online products and services (collectively, the "Services") or when you otherwise interact with us.
This Privacy Policy governs all our Services.
We may amend and/or update this Privacy Policy from time to time by posting a new version in response to changing legal, technical or business reasons and developments. If we make material changes, we will notify you by revising the date at the top of the notice and, depending on the specific amendments, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices and the ways you can help protect your privacy. Your continued use of the Services shall mean your acceptance of the changes to this Privacy Policy.
1. What information do we need to provide the Game Services
We collect four main categories of data (and to the extent it may enable the identification of a specific person, or is linked to such potentially identifying data, we will deem it as “Personal Data”):
Data automatically collected or generated:
When someone visits, interacts with or uses our Services, including any e-mail or text messages sent to them by us or via our Services, we may collect or generate technical data about them. We collect or generate such data either independently or with the help of third party services, including through the use of “cookies” and other tracking technologies (as further detailed below).
Such data consists of connectivity, technical or aggregated usage data, such as IP address, in-game identifier, game statistics, game preferences, unique advertising ID (e.g. IDFA; you may reset such ID based on the operating system instructions ), non-identifying data regarding a device, operating system, browser or App version, mobile carrier, locale and language settings, user activity on our Services, in-App or Game activity (such as game play content/product interaction and advertising data); diagnostic data (i.e. crash data and game performance data). We do not use such data to learn a person’s true identity or contact details, but mostly to have a better understanding on how our users typically use and engage with our Services. The use of such technical and device data also helps us and our partners to deliver interest-based or otherwise more effective advertisements and content, to optimize our ad management and our users' viewing experience), and to improve the overall performance and your user experience of our Services. For more information about our advertising uses, please see Section 8 below.
Data received from you:
You may provide us Personal Data voluntarily, such as when you set up an account with us, contact us (through Facebook, Messenger, e-mail, in-game chat or any other channel, including any support services), when you post on our public forums or groups, when you provide us your e-mail address (such as when you sign-up to receive e-mail updates or gifts), when you participate in competition, contest, tournaments and other promotions, when you place any purchases in any of our Games, when you interact with other users through the in-game chat or when you choose to connect your Facebook, Google, Apple or similar account to any of our Games.
Data received from Facebook and other channels:
Once you connect the Games to your Facebook, Google, Apple or similar account, we will receive access to your public profile, including (to the extent you defined it as “public”), as applicable, your full name, e-mail address(es) provided to Facebook, Google or Apple, gender, profile picture or similar photo, location, time zone, and a list of your friends playing the Games (along with their photos and other public profile information). This will also allow us to present your and your friends’ public profile images inside the Games and to create your in-game friends list. In addition, we or our advertising partners may receive from Facebook and our other marketing channels general information concerning the performance of our advertising campaigns, such as the targeted age group or interests, and we or our partners may be able to link such general data to any other data in our possession.
2. We can use your data in one of the following circumstances
The existence of a contract between you and us to provide you with Services.
Our's legitimate interest (or reasonable expectations of users), to offer you the best possible user experience, such as to ensure the security of the Services, moderate the community, respond to your requests and questions or to send you newsletters.
Your consent to offer you advertisements, products, services or personalised content depending on your user profile.
Ubisoft is entitled to change this policy at any time. We will inform you of the material updates and recommend that you consult this policy on a regular basis or contact us if you have any questions. Using our Services following such a change means that you accept any changes.
3. Third party account data
The personal information we collect when you login via a Third Party Account may depend on your privacy settings for that Third Party Account.
We don’t control how such third parties collect, use and share your personal information. You should review the relevant third party privacy policy for more information.
- Age: For age verification purposes, we may collect date of birth from users before we permit them to use the Services.
- Purchases: If you make a purchase within the Services through the relevant store, we may collect and maintain your purchase history and details however, we do not receive your credit card number.
- Customer Service: We may collect emails, chat records, attachments and customer opinions for customer consultation, handling complaints and other business, delivering announcements, and performing customer support tasks.
- Other Automatically Collected Info:
Device Identifiers. We may collect IP information, unique device identifier, device ID, advertising ID, application ID or other identifiers
The following information may be collected while you use the Services:
- Activity and usage records, game scores, credits, access logs, improper usage record and fraud detection information, device information (model, service provider information, OS information, language and country information,),
- Precise geo-location data (GPS, with your consent)
Domain name, browser type and operating system device type and other statistical or technical information related to your device or the version of our Services that you are using.
4. Age guidelines
Protecting children's privacy is extremely important to us. We also encourage parents and/or guardians to always take an active role in their child's online experience.
Our products are not intended for use by children under the age of 13 and we do not knowingly collect any personal information from children under the age of 13. If you are a resident of the European Economic Area (EEA) under the age of 16 or a minor is in your country of residence, please seek permission from your legal guardian to use or access our products. Additional age-based privacy information specific to California residents is set forth below in the Privacy Notice for California Residents. If you believe that we have inadvertently collected information about your child, please contact us (information below) so that we can promptly delete this information.
5. Data retention
We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Further disclosures under the CCPA
During the past twelve (12) months, we have collected the following categories of personal information from the following sources, for the following purposes, and have shared them with the following third party service providers:
Personal Identifiers & contact information: Information you give us when you sign up to access our Products, or other information you choose to give us. Our purposes for collecting this information are:
To create your profile and so you can access our Products;
To provide Products you request;
To identify you when you sign-in;
To give you access to your user preferences;
To contact you for your views on our Products;
To allow participation in special events or contests (if specifically approved by you);
To notify you of changes or updates to our Products; and
For marketing purposes, based on your communication preferences.
Commercial Information: Information provided by you and/or third party stores. Our purposes for collecting this information are:
To verify your purchase of our Products and process any refunds
To reply to any queries and questions and to resolve billing-related problems
To carry out analysis and research to develop our Products
To protect you and the Products by seeking to detect and prevent fraud or other acts in breach of our terms of service or policies relevant to the Products
Technical and Device Information/Internet Activity: Information from your mobile or computer device when you use our Products. Our purposes for collecting this information are:
To provide you with an optimal experience
To understand how you interact with our Products
To provide Products you request
To measure and analyze the use and effectiveness of our Products
To understand which of your devices are using our Products
To provide safe and fair gaming environments
To track consents for use of personal information related to our Products
To serve advertisements within the Products
To customize and optimize the targeting of advertising both on our Products and across third party websites, apps and products
To operate and improve our Products
To fix errors
Feedback: Your questions, suggestions or views on the Products. Our purposes for collecting this information are:
To reply to your questions or queries
To record comments and information which you provide on our gaming forums
To conduct analysis and research to improve and develop the Products
Third Party Information: Information about your use of our Products that is shared with third party platforms and services connected with our Products. Our purposes for collecting this information are:
To enable us to provide tailored offers to you
To facilitate sharing on social networks
To facilitate your gameplay
7. Questions and complaints
For any inquiries, complaints, feedback or other matters related to personal information protection which arise while you use the Services, please contact the Data Protection Officer or the responsible department.
Data Protection Officer and Responsible Department
Department: Data Protection Part
Contact: Customer Service iusmanmajeed0@gmail.com
You also have the right to file a complaint with your local data protection authority, if you are not satisfied with the way we are processing your personal data.